Job Description
Do you have good DIY skills and a proven track record working in Facilities? We have an exciting opportunity for a motivated individual to join our Facilities department in Bradford where you will be responsible for providing essential facility support across the business.
This role is based at our Bradford Head office, but a driving licence is essential, as you will be required travel to our other office sites in Leeds & Peterborough, plus local branches and our storage facilities.
There is a requirement for standby and call out between 1st November – 31st March with this role, schedule to be agreed.
About the role
As our Facilities Support you’ll ensure that all facilities are maintained in good order and you will be our front line of defence for all facilities tasks. Alongside this, you’ll -
1. Support the Facilities Manager to oversee the provision of services by a range of external contractors required to maintain office locations services in good order. e.g. cleaners, catering, security, waste disposal services, window cleaners
2. Conduct thorough walk arounds of the site to ensure the good safety of the building and its occupants, that faulty services and furniture are fixed promptly and that confidentiality of information contained in the work area is not prejudiced
3. Ensure that all jobs logged for the Facilities team with the Helpdesk are responded to and completed within required timescales
4. Ensure any health and safety issues/ near misses are logged as appropriate and support any rectifications
5. Work with IT and space planning to facilitate office moves, providing exceptional colleague experience
6. Act as call out facility for Out of Hours car park winter maintenance procedures as per agreed rota
7. Provide support and solutions to enable stakeholders to deliver training courses, conferences, team building/ charity events
About you
With previous experience in a similar ole, you will have knowledge, understanding and experience of structured facilities techniques. Alongside this you’ll have -
8. The ability to formulate solutions based on good practice and previous experience
9. Good general DIY skills, including fixing furniture, replacing carpet tiles, adjusting doors and general decorating
10. Great customer service skills coupled with experience of maintaining internal and external stakeholder relationships
11. The ability to work independently within a range of procedures and standards, applying a degree of judgement within set frameworks
12. Knowledge and understanding of Health and Safety
13. Driving licence, as travel is required between various sites
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
14. Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
15. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
16. Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
17. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
18. My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.