Overseeing health, safety, and compliance standards, ensuring adherence to regulations and standards.
Conducting daily, weekly, and monthly Planned Preventative Maintenance (PPM) tasks to uphold property standards.
Communicating effectively with residents, clients, contractors, and colleagues to address maintenance issues promptly and maintain a high level of customer satisfaction.
Administering property maintenance records in accordance with company policies and procedures, ensuring transparency and accountability.
Undertaking repair and maintenance tasks to a high quality, including plumbing, joinery, carpentry, painting/decorating, and lighting, or coordinating repairs with contractors when necessary.
Key Role Responsibilities
1. Acts as a role model at all times by demonstrating the core values
2. Actively seeks interaction and contact with residents to proactively seek to improve service delivery and takes appropriate action to resolve and address service issues.
3. Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with es...