We're looking for a proactive and experienced ASB Officer to support our social housing client on a 3 month temporary contract. This is a full time (37-hour per week) contract, with hybrid working. You will require a driving licence with access to your own vehicle and valid business insurance.
Your new role
1. Lead onplex ASB cases, particularly those involving persistent behaviour or legal enforcement
2. Support Housing Officers with case advice, evidence gathering, and escalation procedures
3. Prepare and serve notices, draft witness statements, and manage documentation for court proceedings
4. Attend court hearings, presenting evidence and supporting victims & witnesses throughout the legal process
5. Refer tenants to support services and mediation where appropriate
6. Engage with residents andmunities to promote awareness of ASB policies and provide a visible presence.
7. Represent the group at multi-agency panels andmunity safety meetings, working collaboratively with internal teams, local authorities, police and other partners to deliver joined-up solutions
What you'll need to succeed
8. Proven experience managing ASB and tenancy enforcement in a social housing setting
9. Strong working knowledge of housing legislation, tenancy law, and enforcement procedures
10. Confidence in preparing legal documentation and presenting evidence in court
11. Excellentmunication skills with the ability to support vulnerable tenants and liaise with external agencies
What you'll get in return
12. Weekly pay
13. Hybrid working flexibility
14. PAYE or Umbrella options
15. Mileage reimbursement