We're looking for a proactive Multi-Modal Operations Coordinator to manage import/export shipments across road, ocean, and airfreight. Youll coordinate end-to-end logistics operations, ensure timely cargo movement, and deliver high levels of customer service. This is a key role in a dynamic team environment with opportunities for growth and development. Key Responsibilities: Coordinate import/export shipments (road, sea, air) Liaise with carriers, hauliers, agents, and clients to book and track shipments Complete customs entries and ensure compliance Prepare and manage shipping documentation (CMRs, AWBs, BOLs, invoices) Track shipments and pro-actively resolve any issues or delays Finalise job files with accurate costing and invoicing Key Skills Experience in freight forwarding or logistics operations (multi-modal preferred) Strong knowledge of import/export and customs procedures Organised, detail-oriented, and able to manage multiple priorities Confident communicator with excellent customer service skills Proficient in Microsoft Office and freight systems Monday to Friday 9.00-17.00pm hybrid