Job description We have partnered with Stuart Turner who are on a mission to change how they power water, as the Commercial Operations Manager in the group, you will be a key point of contact for External Customers and Internal Teams teams tasked with delivering quote management, CRM management control, supply chain coordination of key accounts, order fulfilment & pre/post technical support Commercial Operations Manager Permanent Position Competitive salary + Bonus Henley Commercial operations manager The Commercial Operations Manager will have the following responsibilities: Work closely with key account supply chain teams to enhance operational effectiveness through the supply chain : reduce order processing time & errors, minimise stock outs, reduce carriage costs, identify shared saving opportunities, propose range changes. Create, manage and actively follow up on sales quotations, ensuring accuracy and timely responses to customer enquiries. Provide industry leading technical support through telephone and email interactions with installers, trading customers and consumers via telephone and email. Minimum standard of Excellent on Trust Pilot. Implement industry leading ‘on line’ support mechanisms as – first line support tools. These include FAQ’s, Demos & Webinars, Social support via social media channels, on-site help tools & AI tools. Keep relevant and updated in line w...