Senior Case Officer – 12-month Fixed Term Contract
Division – Specialist Directorate
Department - Resolution and Insolvency
Salary - London ranging from £57,700 – £72,000 and National (Edinburgh and Leeds) ranging from £52,400 – £65,500 annum (Salary offered will be based on skills and experience)
About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The Resolution & Insolvency Department is a specialist department which provides expert support when financial services firms are likely to fail or have failed. What we do is right at the heart of the FCA’s objectives and we aim to reduce the harm arising from firm failure.
We work in a collaborative and exciting environment with excellent opportunities for development and progression. No two days are the same.
What will you be doing?
You will be delivering complex resolution and insolvency cases to minimise harm to consumers arising from firm failure, including where firms hold client money or assets or owe large amounts of redress to consumers. This includes:
1. Reviewing and questioning financial information and projections, identifying risks and areas of uncertainty, for example working with supervision colleagues to review wind down plans
2. Working as a team to deliver results on complex resolution cases, in a mix of supervising and supporting roles and taking sole responsibility for an allocation of simpler "business as usual" casework
3. Contributing to a variety of non-case-work operational workstreams
4. Engaging with and influencing a wide range of internal and external stakeholders to develop and deliver the best outcome for consumers
5. Partnering with colleagues around the FCA to create and deliver effective strategies for the resolution of failing firms
6. Analysing complex business models and firm issues, translating these and other complex matters into clear, actionable recommendations for non‑technical audiences and identifying solutions for challenges arising in firm failure scenarios, including options evaluation and contingency planning
What will you get from the role?
This is an incredibly interesting time to join the FCA’s team of resolution and insolvency experts. You will get the opportunity to:
7. Contribute to mitigating consumer harm
8. Contribute to a varied portfolio of work, working on high-profile issues, in a stimulating environment where creative thinking and problem-solving skills are essential
9. Work in a fast-paced and stretching environment, to grow your expertise in all aspects of firm insolvency, resolution and supervision
10. The Resolution & Insolvency Department thrives on the varied skillsets of its people and offers extensive internal training (plus the opportunity to share your own knowledge and experience too). This is a role where you can really make a difference
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
11. Experience in accountancy or law, with experience in restructuring advisory (such as independent business reviews, options analysis or contingency planning) and/or formal insolvency work
12. Experience of Financial Services regulation, this could be from working at a regulated firm, supervising one or working as an advisor to regulated firms
Essential
13. Strong stakeholder management and influencing skills, including dealing with a range of external parties
14. Credible, persuasive communicator, able to communicate views positively and effectively to stakeholders inside and outside the organisation
15. Sound judgement, including being prepared to advance well-reasoned views where limited or inconclusive information is available
16. Demonstrable experience of managing a number of tasks and priorities at once
17. Ability to work with others to achieve effective results
18. Team-working skills - the nature of the department's work is highly collaborative
19. Ability to build a strong network across the organisation and have the confidence to deliver, provide advice and question on a range of matters
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits of working at the FCA
20. 25 days holiday per year plus bank holidays
21. Hybrid working (work from home up to 60% of your time)
22. Private healthcare with Bupa
23. A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
24. Life assurance of eight times your basic salary
25. Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
26. This role is graded as Senior Associate – Regulatory
27. Advert Closing Date: Midnight on Friday 12th September
28. CV Review/Shortlist: Monday 15th and Tuesday 16th September
29. Interviews: Week commencing Monday 22nd September
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact Raimonda at k
Applications must be submitted through our online portal. Applications sent via email will not be accepted.