Job Summary: Imagex Medical are a premium multi-vendor service and repair organisation. We are the only Ultrasound Service providers in the UK with full transducer repair facilities. General Responsibilities: * To carry out preventative maintenance across the UK in line with customer contracts * To evaluate and fault find ultrasound transducers * To carry out level 1 repairs on transducers which includes; a. Lens replacements b. Strain relief replacements c. Cable repairs d. Case & Connector refurbishment * To provide advice and support to internal and external customers. * To provide regular updates to customers, and all teams on all open cases. * To produce administrative reports of maintenance activities for both internal and external customers in a professional and timely manner. * To support the service engineers with adhoc service repairs. * To deliver and collect loan equipment from customer sites. * Maintain and develop relationships with customers. * To report all activities in a timely manner: * Review and update Maintenance Schedule. * Ad hoc tasks as required. * To actively work towards maintaining and improving the Imagex Medical Ltd Business Management System whilst adhering to the requirements of ISO9001, ISO27001, ISO13485. * To strive to sustain and improve environmental best practices into our core business operations in line with our Corporate Social Responsibility Pol...