Sales Support Administrator (Truck Sales)
Location: Dennison Commercials Ltd, 37 Hillhead Road, Ballyclare, Northern Ireland
Working Hours: 28 hours per week (flexible work pattern)
Contract: Part‑time
Salary: Based on Experience
Closing Date: Friday 21st November 2025
Reporting to the Sales Manager, this role provides key support to the central Sales Department at the headquarter of Dennison Commercials Ltd, the sole Volvo Truck & Bus dealer in Northern Ireland.
Key Duties & Responsibilities
* Place and monitor new vehicle orders using brand manufacturer IT systems.
* Set up customers in relevant systems for accurate invoicing.
* Plan orders effectively at the factory and liaise with suppliers, amending orders as needed.
* Manage purchase orders and coordinate with external and local suppliers.
* Communicate progress, manage risks and update all key stakeholders regularly.
* Register and tax vehicles correctly.
* Issue invoices and follow up on payments.
* Provide administrative support to the new trucks sales team – updating spreadsheets, covering for team members during holidays.
* Maintain and update customer databases with accurate and up-to-date information.
* Perform general office duties, electronic filing, reports and any other ad‑hoc duties.
Required Criteria
* Educated to GCSE standard or equivalent, including Maths and English.
* Excellent written and verbal communication skills at all levels.
* Strong organisational skills and attention to detail.
* Proficiency with Microsoft Office packages.
* Ability to structure workload efficiently and adapt to changing priorities.
* Team player, able to work independently with minimal supervision.
* Full driving licence.
* Reliable, with good timekeeping and attendance records.
* Motivated, proactive, adaptable and enthusiastic.
* Previous experience of completing administrative support tasks efficiently on a daily basis in a busy office environment.
Desired Criteria
* Experience using a Customer Management system.
* Relevant sales support experience (training provided).
Benefits
* 24 days’ paid holiday + holiday purchase scheme.
* Generous pension scheme, health cash plan, death in service benefit.
* Cycle to work scheme.
* Reimbursement of gym/leisure centre membership.
* Access to retail discount scheme.
* Free on‑site parking at all sites.
* Ongoing training and development opportunities, including Volvo manufacturer training.
* Friendly work atmosphere within a real team environment.
As an equal opportunities employer, Dennison Commercials Ltd welcomes applicants irrespective of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability.
About the Company
Denison Commercials Ltd is the leading provider of heavy commercial vehicles in Northern Ireland, offering Volvo new and used truck sales, vehicle rentals, commercial bodyshop services and parts supplies. With over 50 years of experience, the company continues to grow and innovate with recently expanding into Dennison JCB, a JCB dealership.
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