DEPT® is a Growth Invention company that builds integrated digital experiences for leading brands. We promote an inclusive workplace and are committed to climate neutrality and B Corp certification.
Job Purpose
As a Business Director (Media) you are the strategic and commercial lead for our largest media services clients. You oversee performance and growth of full‑funnel media channel services – Programmatic, Paid Search and Paid Social – ensuring media spend is optimised for maximum business impact while leading a high‑performing team of channel specialists.
Business Directors develop, negotiate and manage scopes of work and support new business proposals and pitches.
What you’ll do
* Client Partnership: Build and maintain strong, long‑lasting client relationships, acting as a strategic partner and primary point of contact for global accounts.
* Strategic Planning: Collaborate with clients (including c‑level) to develop growth hypotheses that deliver business impact and lead multi‑service initiatives.
* Operational Excellence: Own growth, profitability and long‑term vision for the global account, setting clear goals and fostering accountability.
* Business Development: Drive client growth, new service adoption and revenue expansion; identify and pursue new business opportunities, cross‑sell and upsell services.
* Solution Delivery: Work cross‑functionally to ensure seamless delivery of integrated solutions.
* Performance Monitoring: Track and analyse client performance, providing regular reports and insights to demonstrate value and identify optimisation opportunities.
* Market Intelligence: Stay abreast of industry trends and competitive landscapes to inform client strategies and uncover new opportunities.
* Commercial Collaboration: Lead contract negotiations and renewals to secure mutually beneficial agreements.
What we are looking for
* Extensive prior agency experience.
* Deep understanding of paid media channels.
* Experience managing complex campaigns and retainers.
* Experience leading a high‑volume, multi‑service retainer(s) for brands/clients.
* Experience motivating, coaching and inspiring teams.
* Strong delegation skills and ability to coordinate activities across multiple projects.
* Excellent communication skills, able to convey complex messages to diverse audiences.
* Strategic thinking that aligns projects with company strategy, values and goals.
* Problem‑solving ability, collecting relevant information to evaluate solutions and consequences.
* Strong client relationship‑management skills, working directly with directors, VPs and C‑level clients.
We Offer
* A flexible, hybrid working policy.
* Choice of medical healthcare providers (Bupa or Medicash).
* 25 days holiday plus bank holidays and your birthday off each year.
* Company pension scheme.
* Ride‑to‑work scheme.
* Enhanced family‑friendly policies.
* Buddy programme – paired with a buddy for your first weeks.
* Opportunities to work with a wide range of global clients and celebrate success together.
* Training, development and certifications to help you grow.
* Global annual DEPT® Cares Month, where employees donate skills to support local charities.
People and culture
DEPT® is committed to creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively recruit, develop, nurture and retain talented individuals from diverse backgrounds.
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