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Graduate claims handler

Newcastle Upon Tyne (Tyne and Wear)
Somerset Bridge Group
Claims handler
Posted: 21 February
Offer description

Application Deadline:
27 February 2026

Department:
[SBL] FNOL

Location:
Newcastle

Compensation:
£27,000 / year

Description
Are you an ambitious graduate that wants to begin an exciting career with continued development opportunities, working for a business with year-on-year growth?

Somerset Bridge have a brilliant opportunity for recent graduates to join our growing motor claims department. We seek dynamic and innovative individuals who are keen to join a fast-paced organisation, which must adapt quickly to market developments and legislative changes.

Company Overview
Somerset Bridge Limited provide claims handling services to our insurer partners. Our supportive and efficient claims teams handle almost 50,000 claims a year. We pride ourselves on people development, offering market leading training and fast career progression through the claims team. We truly believe Somerset Bridge Limited is a great place to work and we want to hear from you

The Graduate Programme
Successful applicants will rotate through a range of claims departments, managing cases from first notification to settlement. This includes areas such as own damage, fraud, policies, credit hire, and personal injury. Throughout the programme and beyond, you will have access to ongoing development opportunities, including support and funding for Chartered Insurance Institute qualifications and manager development training.

Alongside your core role, you will join our annual Graduate Programme, designed to give you a comprehensive understanding of the business. Over the course of the year, you will work closely with teams across the organisation and reflect on monthly key learnings to broaden your commercial awareness.

By the end of the programme, you will have a strong understanding of our operations and a in-depth view of how our organisation functions.

You will also have the chance to contribute to meaningful initiatives outside your day‑to‑day role, such as community projects or involvement in our DEI working group. We are committed to maintaining an inclusive and respectful culture, and we value the unique perspectives you bring.

As part of the 2-year rotation you will receive a £1,000 increase each year. Giving you a salary of £29,000 at the end of the 2 years.

What you'll need:

* Currently hold or are on track to obtain a 2:2 or above (or equivalent)
* Business related or law degree background is preferred but not essential.
* Excellent communication skills, both written and verbal
* Effective negotiating abilities
* Willingness to adapt and to flex with change
* Motivated to learn and be challenged
* Poses data analytical skills, decision making and assertiveness
* Ability to work proactively and to tight deadlines
* Showcase consistent due diligence in own work

Our Benefits

* Hybrid working – 2 days in the office and 3 days working from home
* 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays
* Discretionary annual bonus
* Pension scheme – 5% employee, 6% employer
* Flexible working – we will always consider applications for those who require less than the advertised hours
* Flexi-time
* Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
* Electric vehicle – salary sacrifice scheme
* 100's of exclusive retailer discounts
* Professional wellbeing, health & fitness app - Wrkit
* Enhanced parental leave, including time off for IVF appointments
* Religious bank holidays – if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
* Life Assurance - 4 times your salary
* 25% Car Insurance Discount
* 20% Travel Insurance Discount
* Cycle to Work Scheme
* Employee Referral Scheme
* Community support day

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