Description
We are recruiting for a Client Solutions Consultant! If you have experience of working with Realtime then this role is for you.
JOB TITLE: Client Solutions Consultant (TLM)
DEPARTMENT: Client Relationship & Service Management
LOCATION: UK - Staines or Cheadle office (Hybrid)
REPORTS TO: Client Solutions Team Manager
CLOSING DATE: 26th June
JOB PURPOSE:
Scope, quote & deliver enhancement projects to existing TLM (Realtime/Quinyx) clients. Lead and manage projects to the required solution, maintaining appropriate documentation and always updating key internal & external stakeholders.
KEY RESPONSIBILITIES:
The role:
* Scope and deliver required system setup changes/projects for existing ADP clients
* Consult with clients on required changes to their products and services, producing requirement documentation (where applicable) and quotation
* Responsible for project governance and ensuring project completion deadlines are met
* Implement changes and carry out testing based on the client’s requirements
* Present project updates, changes and enhancements to key stakeholders throughout the lifecycle of the project
* Guide clients with best practices and process to enhance their experience of ADP products
* Carry out client visits where required
* Look for opportunities for additional services and project types which Client Solutions can offer
* Work with internal stakeholders in alignment with our Win-As-One objectives.
The job holder will frequently be required to travel to client locations throughout the UK.
You?
* Experience of working with Realtime TLM product including good working knowledge of appropriate legislation
* Proven ability to maintain focus and work effectively with multiple demands
* Ability to work as part of a team to accomplish tasks
* Strong client relationship building skills
* Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
* Ability to demonstrate learning agility and critical thinking skills
* Excellent analytical and time management skills
* Excellent communication skills both verbal and written
* Must be proficient using Microsoft Office
* Full driving licence and access to a car for travel
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