Credit Controller
Watford (Hybrid working - 3 days in office)
£30,000 - £32,000 plus attractive monthly bonus (up to £500 per month)
We are seeking a skilled and motivated Credit Controller to join our clients team and take ownership of maintaining a portfolio of SME customers. If you thrive on challenges, love driving positive change, and are committed to providing excellent customer experiences, then this role is perfect for you!
Why You'll Love This Role:
* Take ownership of your portfolio and implement efficient strategies to achieve success.
* Be part of a working environment that encourages innovation and continuous improvement.
* Work with a diverse range of SME customers, handling invoice queries and driving timely resolutions.
* Utilise your excellent communication skills through outbound calls, emails, and customer meetings.
* Thrive in a results-driven culture as you work towards set call and DSO targets.
* Build and nurture relationships with both internal and external stakeholders.
* Showcase your insights and achievements in weekly debt meetings with management.
* Use your analytical skills to reconcile complex customer accounts and find winning solutions.
* Collaborate with a supportive credit team and credit manager to ensure collective success.
Your Responsibilities:
* Manage invoice queries for your portfolio, collaborating with internal and external stakeholders for speedy resolutions.
* Proactively contact SM...