Overview
We're looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we're proud to make a difference every day.
At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we'd love to hear from you.
Role purpose and responsibilities
To ensure the maximum effectiveness of the Specialist Division Directors by providing efficient, effective and professional secretarial and administration support and being first point of contact for queries. Undertaking a wide range of administrative tasks as directed and using trust systems, maintaining excellent customer service and standards of work, to uphold and enhance the reputations of the Specialist Division. Representing and making decisions on behalf of the directorate at the appropriate level as delegated by the Directors. Working directly to the Business Manager the postholder will ensure a highly efficient and effective administrative support service that is responsive to the needs of the Directors and as directed to their leadership teams. A key part of the role will be to manage the smooth running of the Directors diary demands to ensure the timely and effective delivery of projects and daily commitments, working closely with peer PAs. The post holder will share with another PA the organisation & running of the monthly Divisional Governance & Quality Meeting. The post holder will hold a line management responsibility for a part-time B4 administrator, ensuring supervision and appraisals are carried out in accordance with trust processes, offering support and advice where required. Ensure management of staff is consistent with Trust's HR Policies to the achievement of equality, equity and optimum performance. Completing an annual Appraisal for staff under your direct line management which reflect these priorities and ensure staff have access to appropriate training and development.
Working for our organisation
The Specialist Division supports a variety of service users to ensure their health and wellbeing. Including: LD/NDS, Forensic Healthcare Service, EIPS, Perinatal, FCAMHS, CAMHS, Acute & ED, CAMHS Inpatient. The Division is constantly striving to deliver safer, more effective and meaningful interventions. The different services under the umbrella of the Divisional heading come together, sharing expertise, in the development of care pathways. As the post holder you would have a pivotal role in co-ordinating/supporting some of this valuable work. The post holder has a responsibility to develop, implement and maintain specific policies, protocols and related systems. Developing and improving working practices, setting the appropriate standards and culture, and ensuring that work throughout the service is delivered on time and to the highest standards. This will include the maintenance of effective data collection systems and ensuring such systems work effectively. Developing working relationships with key people within the Trust to help support and develop the business within the Division and to play an active part in developing a culture of performance management. The post holder will work to defined policies but is required to work on own initiative, utilising broad guidance as required. The Senior Personal Assistant will be the admin specialist for the Directors.
Diversity and safeguarding
SPFT is committed to building a workforce that reflects the communities we serve. We particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds and from disabled candidates, as these groups are currently underrepresented. Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced. SPFT takes its responsibilities for safeguarding children, young people and adults at risk very seriously. We expect all staff and bank workers to share this commitment and complete the relevant safeguarding training for their role.
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