Core Responsibilities: 1. Communication & Coordination Handle telephone enquiries efficiently and professionally. Take and relay accurate messages to relevant staff. Communicate non-clinical advice and appointment details as directed. Liaise with the theatre administration team to maintain strong interdepartmental communication. 2. Document & Data Management Sort and distribute incoming mail and prepare outgoing mail. Maintain an up-to-date filing and archiving system for paper notes, ensuring they are prepared for scanning. Send emails, photocopy documents, and circulate important information such as theatre lists in a timely manner. Enter and manage data in various departmental databases, including updating and reproducing theatre lists. 3. Appointment and Referral Handling Make patient appointments and manage associated administrative tasks. Receive and process referrals according to department protocols and deadlines. 4. Infection Control Monitoring Check laboratory results and flag any infections or concerns to management to ensure appropriate isolation protocols are followed. 5. Supplies & Inventory Order and manage stock levels of stationery and essential supplies to ensure the department runs efficiently. Key Skills Required: Strong organizational and multitasking ability. Good verbal and written communication skills. Attention to detail and ability to handle confidential information. Basic IT proficiency (data entry, email, databases). Ability to work collaboratively with clinical and non-clinical staff.