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Resourcing & operations assistant

Reinvigoration, a leading operations transformation consultancy
Operations assistant
Posted: 10h ago
Offer description

Who we are

Reinvigoration Group is the first choice for Operational Excellence. We help transformation and operations leaders to shape, scale, certify and sustain Operational Excellence by providing expert guidance, assets, learning, and hands-on transformation support, enabling them to enhance and accelerate the impact they make on their organisation.

Our Group is comprised of three companies:

1. Reinvigoration – We cut through complexity to accelerate transformation, unlocking the capacity your organisation needs to grow. Our proven 4-step approach delivers faster, smarter execution at scale.
2. OpX – a technology company that accelerates Operational Excellence adoption across businesses of all sizes, creating lasting impact through its ground-breaking OpEx SaaS platform.
3. Lean Competency System (LCS) – The world’s leading improvement qualifications and community that empowers organisations and individuals with qualifications that inspire excellence and measurable success.

We are delighted that Reinvigoration Group is ranked as a UK Best Workplace (Small Organisation), a UK Best Workplace in Consulting & Professional Services, Best Workplaces for Wellbeing and Best Workplaces for Development alongside being certified as a Great Place to Work for 3 consecutive years. We're incredibly proud of the culture we have created where every colleague lives and breathes our values and behaviours.

The role

We partner with COOs and Transformation Leaders in mid-sized UK organisations who are grappling with operational complexity and the pressure to scale. We help them to simplify and grow efficiently.

We deliver a blend of services that includes consulting, training and coaching through a mixture of our permanent team and a pool of associates (contractors).

The Resource and Operations Assistant supports the efficient planning and coordination of our resourcing plans to ensure we allocate our client projects in a timely and cost-effective manner, whilst ensuring the associates have a great experience of working with us.

We pride ourselves on being a truly flexible employer, and we are always happy to discuss the need for flexibility for the candidate. Our preference is that this role is Hybrid working from our Cardiff office but are flexible what number of office days a week this involves. We are also happy for this role to be either full-time or part-time hours.

What you’ll be getting up to:

* Assist with planning, allocation, and tracking of resourcing.
* Support The Head of People and Consulting Director to create and administer an excellent Associate Experience that matches that of our permanent teams.
* Alongside the Reinvigoration Leadership team monitor our pipeline of work to ensure we have the right quantity of associates with accurate skills to meet our clients’ needs.
* Assist with the upkeep of resource management systems and databases, ensuring accurate and up-to-date records.
* Provide general administrative support to the Reinvigoration Leadership team, including producing reports, maintaining files, and updating documentation relating to resourcing.
* Support continuous improvement initiatives to enhance operational efficiency and resource utilisation.
* Carry out any other reasonable duties as required to support the smooth operation of associate resource management and our internal operations
* Support the Reinvigoration Leadership Team with any other operational duties to support the business on an ad hoc basis


This role will be a great fit if you have/are:

* Previous experience in an administrative or coordination role, preferably to include resourcing (or similar)
* Strong organisational and time-management skills with the ability to prioritise tasks.
* Good IT skills, particularly in MS Office (Excel, Word, Outlook); experience with maintenance management software is an advantage.
* Excellent communication skills and ability to work collaboratively within a team.
* High attention to detail and accuracy.
* Flexible and proactive approach to problem-solving.

The location:

The role is based at our Cardiff Hub on a hybrid basis.

Our perks:

This role pays a salary of up to £30,000


In addition, we offer the following benefits:

Flexible working - Choose a remote arrangement that suits you as long as it meets the business needs

Matched pension - Contribution of 5% from day one

Annual leave - 28 days annual leave (plus bank holidays) to include 3 days to be taken between Christmas and New year or for a religious celebration of your choice

An extra day off - To celebrate your birthday

Leave purchase - An opportunity to purchase additional annual leave each year

Comprehensive Private Medical Insurance – Outstanding cover, with the option to add partner and children

Salary sacrifice – A number of benefits such as Cycle to Work & Discount Hub

Maternity and parental leave – Generous leave for all new parents

Loyalty awards – Based on length of service or exceptional events

Frequent team days plus an annual celebration

Generous sick and compassionate leave

Generous learning budget each year and professional development leave for your continuous professional development

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to perform at your best - please let us know so we can best support you to make any adjustments required.

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