Property Service Charge Auditor
Location: Flexible across Europe
JOB PURPOSE
We are looking for a full-time auditor to help us with auditing and seeking refunds from Landlords for IWG across EMEA and APAC regions.
You will encounter a high degree of flexibility on structuring your work life. You will follow established departmental procedures, recommending improvements or enhancements to further increase savings.
You will work with Real Estate teams, Accounts Payable teams and Centre personnel to obtain necessary lease/building specific information to complete audit. You will interact directly with landlords and their agents requesting documentation and assertively seeking refunds for overcharges while maintaining a positive relationship with them.
PRINCIPAL RESPONSIBILITIES
* Performs property service charge invoice reviews and audits (also known as Lease Audits, CAM Audits, Real Estate Taxes and Operating Expense Audits) in various countries around the world
* Receives landlords' Property Service invoices, compares against lease documents, accounting reports and local centre-provided information.
* Documents errors and works to resolve directly with Landlord's representatives.
* Communicates regularly with landlords and their agents including phone calls, e-mails and written correspondence.
* Uses internal accounting systems and lease database to retrieve necessary documentation for audit.
* Works closely with IWG Asset and Country Managers for solving particularly delicate disputes.
* Assists with the implementation and development of audit tools and procedures.
* Uses excellent interpersonal and communication skills, with emphasis on persuasiveness and negotiations to collect data/claims.
Works on multiple audit claims simultaneously, prioritizes, follow-ups, reports and brings projects to conclusion.
MINIMUM QUALIFICATIONS
* Full Professional Proficiency in English. Any additional languages will be a plus.
* Bachelor's degree
* Work experience in Lease Administration, Property Management, Commercial Real Estate Brokerage, Accounting, Law, or other relevant experience working with real estate leases with the ability to interpret lease language
* Strong organizational, interpersonal, and written/verbal communication skills
* Attention to detail and accuracy with strong analytical skills
* Thorough working knowledge of Microsoft Office especially Excel
* Proactive and passionate about quality, honesty, and work with a determination to succeed
ADDITIONAL PREFERENCES
* Proficiency in additional language will be considered beneficial
* Experience in auditing property service charge/operating expense reconciliations
* Property/lease/auditing experience across EMEA and APAC region
ABOUT THE COMPANY
IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.
We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.
As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.
Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
Carbon Neutral Workplaces
IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
Leading Employer AwardIWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Join us at https://careers.iwgplc.com/home
* Property Services Auditor - EMEA APAC .pdf
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