Senior Contracts Manager required for a client in Poole. This is a key leadership role supporting the delivery of property services across social housing contracts, ensuring works are completed safely, efficiently, and to a high standard. You’ll work closely with operational teams and stakeholders, playing an important role in driving performance, compliance, and continuous improvement across multiple programmes.
Responsibilities
* Supporting the delivery of multiple social housing maintenance, compliance, and refurbishment contracts.
* Overseeing operational performance to ensure KPIs, service standards, and contractual requirements are met.
* Leading and supporting Contract Managers, Supervisors, and operational teams.
* Monitoring contract performance and driving improvements in productivity and service delivery.
* Supporting budget management, cost control, and commercial performance across contracts.
* Ensuring compliance with health & safety, legislation, and industry standards.
* Building and maintaining strong relationships with clients, including housing associations and local authorities.
* Identifying opportunities for continuous improvement across processes and service delivery.
Requirements
* Proven experience in a Senior Contracts Manager or similar role within social housing or property services.
* Strong background in managing maintenance, compliance, or refurbishment programmes.
* Experience leading and developing operational teams in a multi-site environment.
* Good understanding of KPIs, contract performance, and service delivery standards.
* Strong commercial awareness, including budget and cost management.
* Excellent communication and stakeholder management skills.
* Relevant construction or property services qualification (or equivalent experience).
* Full UK driving licence (SMSTS/IOSH desirable).
If you’re an experienced Contracts Manager looking to step into a senior role where you can make a real impact within the social housing sector, we would love to hear from you.