Sales & Events Executive
We are looking for a dynamic Sales & Events Executive to join our team at Bankside Hotel. This role is primarily reactive, managing incoming enquiries and converting them into successful events, while also supporting proactive sales activity when required. Delphi and Opera experience is desired, but not essential. If this sounds like something you'd like to get involved with we would love to hear from you!
What you’ll do:
* Handle and convert event and residential group enquiries (corporate, social, MICE)
* Build strong client relationships from enquiry through to event delivery
* Conduct site visits and prepare tailored proposals and contracts
* Coordinate event details via BEOs with internal departments to ensure seamless execution
* Achieve sales targets, maximise conversion, and upsell hotel services
* Support proactive sales initiatives during quieter periods
* Maintain accurate records, reports, and CRM systems
* Conduct regular sales calls, client meetings, and site inspections to generate leads and close sales.
* Build strong relationships with key accounts, local businesses, and travel agents to secure repeat business.
* Conduct regular sales calls, client meetings, and site inspections to generate leads and close sales.
* Maintain a pipeline of qualified prospects and follow up promptly on all leads.
* Attend industry networking events, exhibitions, and trade shows to represent the hotel and develop market intelligence.
What we’re looking for:
* Experience in hotel sales, events, or luxury hospitality
* Strong organisation and communication skills
* Ability to manage multiple enquiries in a fast-paced environment
* A proactive, customer-focused team player with a professional approach
* Previous experience in Delphi system is desired
What do we expect from you?
Be Natural
* We want our people to be themselves, genuine and non-scripted.
* We give you the space to be yourself, so show us who you really are!
Make It Easy
* Be flexible; respond quickly and positively to the changing requirements of the business.
* Make it easy for our guests, and your fellow team members, communicate effectively and be creative.
Feel Empowered
* We want our Banksiders to take charge and change the game.
* Take personal responsibility and initiative to resolve niggles in your own way.
Belong
* Show love towards our guests and your team! We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.
* Show passion towards internal product knowledge, our local area and continuously develop this knowledge.
In return for being a great Sales& Event Executivewe will treat you to benefits such as:
* Complimentary dry-cleaned uniform
* Free Meals on duty
* Medical Cash Plan
* Discounted Hotel and F&B rates globally with Marriott
* Enhanced Family Friend Policy
Bankside; #whereyoubelong
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