ServiceNow Architect - IT Consultancy & ServiceNow Partner
About the organisation:
A long‑established UK technology provider is seeking a ServiceNow Architect to play a key role in strengthening and expanding its ServiceNow capabilities. Their clientele predominantly sits in the UK & Defence sector.
Role overview:
This role is positioned at the centre of the company’s ServiceNow strategy. As a ServiceNow Architect, you will shape end‑to‑end solutions across the platform, influencing design decisions, leading technical direction, and introducing new capabilities across multiple modules including ITSM and ITOM.
You will guide the evolution of the ServiceNow estate — from enhancing core processes to ensuring new features are adopted effectively — while aligning the platform with wider business goals.
Key Responsibilities include:
* Solution Design & Delivery: Lead the architecture and high-level design of complex ServiceNow implementations.
* Platform Evolution & Enhancement
* Governance & Best Practice: Provide expert recommendations on ServiceNow best practices, design patterns, and emerging trends
* Collaboration & leadership: Partner with stakeholders, delivery teams, and technical specialists to deliver cohesive solutions.
Skills & Experience Required:
* Strong ability to link business strategy with platform design and practical delivery.
* Proficiency with common web technologies such as JavaScript, XML, and HTML.
* Proven experience working in enterprise environments with complex integration requirements.
* Excellent analytical skills and the ability to lead or work independently within development teams.
* Strong communication and stakeholder‑management abilities.
* Experience across high-security environments
* SC eligible
If you are ready to be at the heart of something very exciting then please apply or feel free to send your CV to