* Annual salary of £31,784 (FTE)
* Permanent role
* Full-time (37 hours), part-time and flexible working patterns available
* St Helens office base, hybrid workin g
Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.
Proposed Interview Date: W/C 12 January 2026
The role
As a Senior Repairs Planner you will be responsible for managing the electronic scheduling system, to ensure that appointments are made and kept, and views are monitored and kept up to date. You will provide a high quality, customer focused maintenance service that complies with relevant safety and building legislation.
You will ensure the operatives communicate in a timely and accurate manner about the progress of work in order to schedule their work in view of customers’ requirements. This role will involve a high level of communication with our operatives, staff, managers and customers ensuring a high standard of customer service.
The right fit
o You will have good working knowledge of Orchard Housing, DRS and Agile365.
o Administrative experience is advantageous.
o You’ll have strong communication skills both written and verbally.
o You will need organisational and planning skills and ability to prioritise workloads.
o Keyboard skills and knowledge of Windows and specialist supportive software and vehicle tracking and management system.
o Technical knowledge associated with Gas and Electrical cyclical servicing and repairs.
o Experience of working in a customer facing environment specifically with construction/maintenance.
Who we are
M&Y Maintenance and Construction provides responsive repairs, planned works, renewables, facilities management and new build services to clients across the North West.
Over 40 years we’ve grown from a small, family-run business into a multimillion-pound company employing over 200 permanent employees.
M&Y Maintenance and Construction is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer
M&Y Maintenance and Construction really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
o A range of flexible working options.
o 27 days paid annual leave (rising one day per year after 3, 5 and 7 years’ service) in addition to 8 bank holidays.
o 6 additional days for volunteering.
o Long-term and serious illness payment support scheme
o Up to 9% employer’s contribution to the pension scheme (match funded).
o £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
o Enhanced maternity, paternity and adoption pay schemes.
o Employee Assistance Programme and health and wellbeing initiatives.
o A wide variety of exciting learning and development opportunities.
o Interest free loans to assist with the purchase of tools, computer equipment and travel season tickets.
o Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled, minority ethnic, LGBT and female candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
INDHP