Overview
The role involves inputting a range of pay-affecting data into the National ESR Payroll system, performing calculations (PAYE, National Insurance, Statutory Maternity Pay SMP, Statutory Sick Pay SSP) and ensuring accuracy under strict deadlines. The role includes taking appropriate recovery action based on individual circumstances, advising employees according to departmental procedures, and making corrective actions in ESR to ensure accurate statutory deductions and correct entries.
Responsibilities
* Make authorised payments to employees accurately and promptly in accordance with the Trust and Client Organisation Standing Financial Instructions, policies and procedures.
* Prepare and ensure that all payments are made in accordance with National Terms and Conditions unless specific written approval or local variations.
* Ensure accurate input of contractual and variable data and complete all appropriate documentation.
* Validate documentation prior to input, feed back discrepancies, and advise correct course of action to managers/clients as appropriate.
* Input high volume and complex payroll data into the Electronic Staff Record System within agreed deadlines.
* Process payments correctly within scheduled deadlines, ensuring input has been checked for authorisation and accuracy; take corrective action as appropriate.
* Utilise report functionality to identify payments processed and any discrepancies.
* Ensure timely completion and issuing of HR letters or documents that form part of the HR transactional service.
* Ensure correct assessment, calculation and application for employee records, and ensure payments or deductions comply with legal and operational requirements.
* Make annual tax records and other relevant documentation available to employees promptly and in accordance with statutory legislation.
* Ensure all payments are made in line with AfC/M&D Terms and Conditions of Service or local Trust policies, and obtain appropriate approvals for payments outside these regulations per internal procedures.
* Use Healthroster to ensure entries reflect correct payments due, and highlight discrepancies to the Healthroster Team.
* Explain payroll, NHS Pension scheme and statutory information clearly to employees; handle and resolve complex and sensitive queries courteously and confidentially; take follow-up action as required.
* Assist in training and development of new or inexperienced staff; organise and prioritise own workload to meet deadlines.
* Prepare returns and documents and submit to external agencies and organisations in a timely manner; reconcile deduction records with the payroll system.
* Compile spreadsheets detailing complex pay information and respond to detailed enquiries from solicitors regarding loss of earnings, RTA and compensation claims.
* Prepare, process and update NHS pension scheme records via the internet using the NHS Pensions online facility; ensure correct setup and deductions for local schemes including NEST.
* Respond to enquiries in writing or verbally with a high standard of customer service; recognise when problems need escalation.
* Provide effective communications, including distribution of confidential information and promoting new communication technologies to Trust system users.
* Maintain professional working relationships within the department, with Trust colleagues and external organisations to deliver a high level of customer satisfaction.
* Plan workload with the Employee Services Team Manager to observe procedures and timescales and cover for absent colleagues when needed.
* Issue letters regarding terminations, maternity/paternity/adoption, changes of hours, and confirmation of employment; comply with Standing Orders, Standing Financial Instructions and Scheme of Delegation.
* Apply correct cost centres and codes for split cost centres or revosting of elements; carry out other delegated duties as required by the Head of Department.
Qualifications and experience
* NVQ Level 4 or equivalent or experience of working in a payroll environment; extensive knowledge of pay procedures and statutory legislation; experience in a payroll department.
* Working knowledge of payroll screens and transfer facilities within the HR system; understanding of security and Health and Safety issues; comprehensive knowledge of computer input and the use of spreadsheets.
* Desirable: knowledge of NHS conditions and pay procedures and NHS Pension rules; previous experience using ESR payroll system.
About the employer and equality
One LSC is a collaborative shared service formed by five NHS Trusts serving Lancashire and South Cumbria. The Trust is committed to equal opportunities and a zero-tolerance policy on aggression, violence, bullying and harassment. We recognise and welcome applications from diverse communities and aim to reflect the communities we serve. Appointments will be made on merit.
Please note: terms, conditions and DBS disclosure requirements may apply as part of the appointment process. Further information on recruitment, DBS checks, and accessibility accommodations can be provided by the recruitment team on request.
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