Streamline Recruitment have a fantastic opportunity to join our clients team in Tilbury Docks who specialise in the importing and distribution of Timber and Panel products. This is a great opportunity to join a well-established business based at Tilbury Docks, offering a full-time, office-based role in a supportive and fast-paced environment. Key Responsibilities: Accurately process incoming customer orders via phone, email, and internal systems. Proactively contact customers to confirm order details and offer additional products where appropriate. Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met and SLAs are upheld. Build and plan delivery loads based on product type, volume, and destination. Ensure all paperwork, including delivery notes and shipping documents, is completed and filed correctly. Maintain accurate records of all orders and transport arrangements. Handle incoming calls and respond to customer queries or complaints in a professional manner. Monitor stock availability and communicate lead times where needed. Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment. Support with general admin tasks, including updating spreadsheets, order tracking, and customer account information Monday Friday 08:00-17:00 £27-30k DOE 25 days holiday bank holidays! If youve got experience in transport coordination, order processing, or logistics adminand you're confident dealing with customers and hauliers, this could be a great fit for you! If you are interested in discussing further please apply today!