Collection Network Specialist, Edinburgh
Client: Abbott
Location: Edinburgh, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 2422911b5948
Job Views: 8
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description
The Opportunity
This position (*Field-based*) works in Scotland (Inverness/Aberdeen area) and is part of Abbott Toxicology, an entity of our Rapid Diagnostics division. Abbott is the world leader in point of care solutions. Our POC diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, & toxicology.
The role of Collection Network Specialist involves providing legally defensible sample collection for our customers and handling administrative tasks related to international operations.
What You’ll Do
* Receive comprehensive training in collection methodologies and onboarding processes.
* Conduct specimen collections at customer locations following established procedures.
* Participate in a 24-hour standby rota, responding to calls within 2 hours.
* Perform audits and training as directed.
* Process international invoices and administer breathalyzer accuracy checks.
* Manage administrative tasks for new Collecting Officers and monitor tasks within 48 hours.
* Cross-train to cover the UK Coordinator role as needed.
* Stay updated with corporate and collection processes through regular training.
* Continuously review and improve collection and administration tasks to exceed customer expectations.
* Communicate effectively with customers, keeping them informed of any changes.
* Understand the impact of your actions and ensure positive outcomes for stakeholders.
* Implement process changes promptly to ensure the success of the Collection Network.
Required Qualifications
* Flexible approach to work.
* Educated to National Standards.
* Strong verbal, written, and communication skills.
* Proficient in Word, Excel, and Outlook.
* Self-motivated with the ability to follow set processes.
* Valid driving license and own vehicle.
What We Offer
As a global healthcare company, we offer a range of benefits including competitive salaries, a defined contribution pension scheme, private healthcare, life assurance, and a flexible benefits scheme.
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