This is a small, friendly GP Practice. No two days are the same. We want you to come and join our team!
Main duties of the job
We are seeking a part-time permanent Patient Administrator (receptionist) to join our amazing team.
Hours on offer: 15.75 hours over 3 days
* Tuesdays 8am - 1pm
* Fridays 1pm - 6pm
Reception work involves dealing with patients on the telephone, in person, via email or via online triage tool. More administrative work can be undertaken with full training given.
Please note we will only contact successful candidates who are shortlisted for interviews.
If you are a patient at Forge Close Surgery and you are offered the above position. You would need to register at a different surgery before commencing employment with us.
About us
We work closely as a team, both clinical and administrative staff. We are flexible in working arrangements and our main motivation is to look forward to coming in to work.
Job responsibilities
Dealing with patients and visitors to the Surgery in a professional and helpful manner
Answering the telephone and booking appointments, using a triage system, and signposting patients to external providers if applicable.
Helping to answer queries in the day-to-day running of the Practice or passing on to the relevant person.
Qualifications
* Confident to use basic IT systems, ability to learn new systems as they are introduced. Ability to be calm under pressure.
* Previous experience in Primary Care settings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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