Hotel and Events Manager - Peach Pubs
Location: The Embankment - Bedford, Bedfordshire
Salary: £29,500 - £30,000
A Peachy Place to Work, Learn, and Grow
If you are looking to join an award-winning gastro pub company, then look no further.
We are recruiting a passionate and enthusiastic Hotel and Events Manager to join our team at The Embankment in Bedford.
Previous experience in a similar role is desirable, but outstanding communication skills, exceptional attention to detail, excellent phone skills, and a warm personality are essential.
This is a full-time role, mainly Monday to Friday, 9 am - 5 pm, with occasional weekend work for overseeing events.
Day-to-Day Responsibilities
* Answering the phone
* Monitoring pub emails and forwarding to the appropriate manager
* Greeting guests into the pub and hotel
* Signing in contractors and visitors
* Receiving deliveries
* Responding to booking inquiries and maintaining booking records
* Reconfirming reservations as needed
Rooms Management
* Line manager for housekeepers
* Ensuring room standards as a Mystery Sleeper champion
* Daily room and communal area checks
* Collaborating with the central team on occupancy and bookings
* Training new managers on check-in/out procedures
* Providing excellent guest check-in/out experiences and promoting reviews and direct bookings
* Securing corporate bookings through cold calling
* Ordering room consumables
* Maintaining supplier relationships
* Engaging with travel booking agencies
PUB Management
* Managing private dining bookings, including weddings
* Hosting and showing rounds to guests
* Coordinating with the kitchen on pre-orders and menu requests
* Conducting weekly meetings with HC and GM about bookings and menus
* Reviewing performance against targets and planning events
* Managing menu changes and staff training
* Supporting team service and hosting large bookings
Benefits
* 40% staff discount
* Access to 50% of earnings via Wagestream
* Career development and training opportunities
* Competitive salary
* Pension scheme (up to 5% matched)
Well-being and Company Values
* Confidential mental health support through Hospitality Action
* Participation in community and environmental initiatives
* Flexible work hours for work/life balance
* Living by our 7 core values
More information about the role is available upon request.
If you want to Make Life Peachy for your team, our pubs, and guests, you’re in the right place.
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