RESPONSIBILITIES
* To provide on-site service related activities at customer’s premises, including but notlimited to:-
* Perform corrective maintenance work on Multi-Functional Printer (MFP).
* Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
* Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
* Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) forcustomer’s newly purchased MFP at customer’s premises.
* Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, and etc.
REQUIREMENTS
* Possess GCE ‘N’, ‘O’ Level, Diploma Holder or equivalent.
* 2 to 5 years of product management experience in copier including troubleshooting of equipment.
* Possess Class 3 driving license.
* Sound IT knowledge in software.
* Strong product technical knowledge in MFP, ECR/ POS.
* Good communication and interpersonal skills.
* Customer Service oriented structured and organised approach with attention to detail.
* Able to work independently and make decisions, escalating where and when necessarily and appropriately.
Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:
* Position applying for
* Current remuneration
* Expected remuneration
* Notice period
Jason Chow Yew Fai
EA License No : 06C4642
EA Reg No : R25158800
We regret that only shortlisted candidates will be notified.
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