Advice Caseworker – Generalist Advice Location: Bradford / Hybrid Salary: Up to £28,957.50 per annum Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time Closing Date: 1 st December 2025 Our client has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Are you passionate about making a difference in people’s lives through high-quality welfare advice? Do you have experience in delivering client-focused support across a range of issues including debt, housing, and benefits? The Role They are seeking a dedicated Advice Caseworker (Generalist) to join their team in Bradford. This role is part of their BMDC Advice Contract and plays a vital part in transforming and improving access to advice services for their community. Key Responsibilities: Deliver triage assessments and generalist advice at first contact. Provide outreach and telephone-based support on welfare, housing, and debt issues. Assist clients with income maximisation, benefit take-up, form filling, and written appeals. Maintain accurate case records using Advice Pro and contribute to statistical reporting. Advocate on behalf of clients with third parties and statutory bodies. Stay up to date with relevant legislation and maintain CPD. Skills and Qualifications Essential: Experience in providing welfare advice. Strong communication and negotiation skills. Ability to manage a caseload and work independently. Commitment to continuous professional development. Understanding of advice quality standards and regulatory frameworks. The successful candidate will be required to undergo an enhanced DBS check before commencing employment. Desirable: Experience in debt and/or housing advice. CertMap qualification or willingness to work towards it. Experience in case checking and report writing. Knowledge of MaPS, FCA, and AQS requirements. A full UK driving licence and access to your own transport is required. Why Join Them? You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.