Job Title: Global Markets - Digital Innovation and Strategy
Corporate Title: Vice President/Executive Director
Department: Global Markets
Location: London
Department overview:
The Global Markets COO/CAO Team provides business management for the sales and trading desk across various aspects of the business, including strategic plans and initiatives, and client franchise growth.
Role Purpose:
Drive the adoption of emerging technologies, including distributed ledger and AI, to improve efficiency, reduce costs, and create new revenue opportunities across Global Markets. You will lead initiatives focusing on business growth, operational excellence, and cross-functional collaboration to deliver impactful solutions.
Role description:
The role will report into the GM Global Sales CAO, and will include the following responsibilities:
* Business Planning/Strategy:
* Partner with business leaders to identify opportunities for digital enhancement and AI integration.
* Evaluate and recommend digital solutions to support new product launches and business expansion
* Assess build vs. buy decisions for digital tools and platforms
* Create business cases for strategic digital initiatives
* Drive innovation through strategic vendor partnerships and in-house development
* Monitor industry trends and competitive landscape to identify opportunities
* Operational Efficiency
* Conduct process analysis to identify operational pain points and risks
* Design and implement digital solutions to streamline workflows
* Lead process optimization initiatives using AI and automation
* Liaison with Corporate
* Cross-Functional Leadership: Act as primary liaison between GM Sales and Corporate functions
* Partner with IT on technical implementation and architecture
* Manage stakeholder communication across all levels
* Drive project governance and oversight across functions
* Project Delivery:
* Lead end-to-end implementation of strategic initiatives, Manage project timelines, resources, and dependencies
Skills and Experience:
* Outstanding senior stakeholder management and communication skills, with ability to influence at all levels
* Strong project management experience with proven ability to manage multiple complex initiatives simultaneously in banking, fintech, or market infrastructure.
* Adaptable mindset with strong prioritization and organizational skills
* Demonstrated experience in process optimization and change management
* Financial Markets experience and digital innovation knowledge, particularly in Gen AI applications, digital asset regulation, technical fluency