Quest Search & Selection are working with a leading UK retail brand to recruit a Senior Ecommerce Trading Manager to take ownership of onsite trading performance across multiple digital platforms.
This is a senior, hands-on leadership role responsible for driving commercial performance across all ecommerce touchpoints, ensuring that trading activity, onsite experience and digital execution work together to deliver sustainable revenue growth.
You will lead a small trading team and play a central role in shaping how products are presented, promoted, and optimised online, balancing commercial priorities with customer experience and brand integrity.
Working closely with Buying, Merchandising, Marketing, and Operations teams, you will ensure trading plans are aligned across stock, demand and campaign activity to maximise performance across peak and non-peak trading periods.
Key Responsibilities
Ecommerce Trading, Sales & Forecasting
* Own and deliver online sales performance across all digital channels
* Develop and manage forecasting models and trading plans to support short, medium and long-term performance
* Lead day-to-day trading activity across onsite platforms, ensuring commercial priorities are executed effectively
* Manage promotional activity and trading events, ensuring accuracy, timing and commercial alignment
* Support peak trading periods with structured planning, scenario modelling and post-event analysis
* Partner with cross-functional teams to align stock availability, marketing activity and trading execution
Onsite Experience & Merchandising
* Own onsite trading execution, ensuring products, categories and campaigns are optimised for performance
* Manage the trading and content calendar across all digital touchpoints
* Optimise onsite customer journeys, balancing conversion performance with brand storytelling
* Lead continuous optimisation activity including testing, site analysis and UX improvements
* Ensure onsite execution reflects wider commercial priorities and trading strategy
Performance Reporting & Insight
* Own ecommerce trading performance reporting across all digital channels
* Analyse performance data to identify risks, opportunities and trading actions
* Translate insight into clear commercial recommendations and actions
* Maintain high levels of accuracy, consistency and commercial discipline in reporting
* Present performance updates and insights to senior stakeholders
People Leadership & Team Development
* Lead and develop a small ecommerce trading team
* Set clear objectives, priorities, and accountability frameworks
* Build team capability across trading, analysis, and execution
* Promote structured thinking, ownership, and continuous improvement
* Foster a high-performance culture within a fast-paced retail environment
About You
Essential Experience
* 5+ years’ experience in ecommerce trading, digital merchandising, or onsite performance roles within retail or consumer-facing environments
* Proven experience managing onsite performance across multiple digital platforms
* Strong people management experience with a track record of developing high-performing teams
* Strong commercial acumen with experience in forecasting, trading plans, and revenue delivery
* Experience working within a fast-paced retail or fashion environment
* Strong understanding of onsite customer experience, UX principles, and conversion optimisation
* Advanced Excel capability and strong experience using ecommerce analytics tools
Desirable Experience
* Experience with ecommerce merchandising or trading platforms
* Familiarity with personalisation, search, or onsite optimisation tools
* Understanding of product lifecycle, stock flow, or retail operations
* Experience working in multi-category or multi-brand retail environments
Personal Attributes
* Strong sense of ownership and accountability for commercial outcomes
* Comfortable working in fast-paced, high-pressure trading environments
* Analytical and commercially focused, with strong attention to detail
* Clear and confident communicator with strong stakeholder management skills
* Balanced approach between short-term trading needs and long-term performance
* Collaborative, pragmatic, and solutions-focused
Why this role
* Senior trading ownership across a major UK retail business
* High visibility role influencing ecommerce performance and strategy
* Opportunity to lead and develop a capable trading team
* Fast-paced, commercially driven environment with strong autonomy