Overview
Job Title: Support Manager (Care Homes)
Location: Gloucester
Hours: Monday to Friday, 9:00am - 5:00pm
Salary: Up to £45,000 per annum
Amber Mace are recruiting on behalf of a family-run care provider with a strong reputation for delivering high-quality, person-centred care. Their values are at the heart of everything we do, and we are proud of the supportive, close-knit culture within our homes. We are now seeking a dedicated and passionate Support Manager to work alongside our Home Managers and leadership team to support quality, compliance, and the smooth running of our services.
Responsibilities
* Support Home Managers with the day-to-day running of both services, offering guidance, problem-solving, and operational oversight
* Lead on quality assurance and compliance, supporting homes to meet and exceed CQC standards and regulatory requirements
* Carry out regular audits, action plans, and service reviews, ensuring continuous improvement
* Support with policies, procedures, and governance, ensuring they are embedded into practice
* Assist with business and operational performance, including occupancy, staffing, budgets, and efficiency where appropriate
* Support managers with investigations, incidents, complaints, and safeguarding matters
* Provide leadership support, coaching, and development to managers and senior staff
About You
* Passionate about delivering high-quality, person-centred care
* Proven experience in a management role within the care sector
* Strong understanding of CQC standards, compliance, and quality improvement
* Confident supporting and mentoring managers and leadership teams
* Organised, proactive, and able to balance quality and commercial priorities
* Excellent communication and relationship-building skills
* Values-driven and aligned with a family-run, people-focused culture
What We Offer
* Salary up to £45,000 per annum
* Monday to Friday working hours (9am-5pm)
* Opportunity to play a key role in shaping and supporting high-quality care services
* Supportive, family-run environment where your contribution is valued
* Long-term career development opportunities
Please contact Holly at Amber Mace for more details on (phone number removed) or email your updated CV to (url removed)
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