Administrator Apprentice - EMCOR UK
Location: Leeds
Salary: 1st Year: £21,000 per annum
Working Hours: Monday to Friday - 08:00 to 17:00
Contract Type: Apprenticeship, permanent, full-time
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, One Data World, we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing assets, and minimising environmental impact. Our commitment to safety, compliance, and assurance underpins our partnering approach to shape a better future for our customers.
Role Overview
Provide timely and effective administrative support to the DHSC Leeds Site. Assist in the delivery of scheduled or ad hoc work functions and perform a range of support duties. The Admin function drives high levels of operational performance, customer engagement, and financial controls across the contract through strong communication and close relationships with management and operational teams.
What You’ll Do
* Assist in Absences and Overtime recording via Smartsheet and ADP
* Identify and respond to colleagues’ requirements via telephone and email
* Assist in Uniform ordering and distribution
* Ensure high input accuracy to maintain data integrity
* Ensure site communications are sent in a timely manner
* Maintain up-to-date training on system applications by attending courses or self-learning
* Maintain filing and archive systems
* Assist with training file management, filing and updates
* Handle queries from internal and external clients within set timelines and maintain high customer satisfaction
* Assist with general office duties such as stationery stock control
* Compile spreadsheets in Word or Excel for non-standard reporting
* Support team objectives, share knowledge with colleagues, and develop personal skills
* Maintain focus on excellent customer service delivery and knowledge of EMCOR products and services
* Contribute to continuous improvement of EMCOR’s standards, values and culture
* Time management to meet role demands
* Complete any reasonable request from management
* Other duties include floor-walking, setting up meeting rooms, hosting visitors, and reassigning lockers
Who You’ll Be
* Articulate, numerate, and preferably IT literate
* Good verbal and written communication skills
* Basic understanding of Microsoft packages
* Resilient under pressure and able to converse confidently with staff, suppliers and customers at all levels
Benefits
* 25 days holidays + bank holidays
* Holiday Buy Scheme – up to 5 days a year
* Industry-leading maternity & paternity policies
* Refer a Friend scheme – worth £500 per referral
* GEMS internal recognition scheme
* Extensive learning and development opportunities, including progression
* Flexible benefits: discount shopping, gym, mobile, family activities, insurance, dining, car leasing and breakdown cover
* Bike to Work Scheme
* Paid volunteering and charity days
* Medicash – health cash plan including dental, optical, physiotherapy and wellbeing
* Employee Assistance Programme for personal, health, legal and financial support
Equal Opportunity
EMCOR UK embraces diversity and welcomes applicants from all backgrounds and experiences. We are committed to equal opportunities in employment and growth.
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