Family Team Legal Secretary & Receptionist
Job Title: Family Team Legal Secretary & Receptionist
Location: Canterbury Office
Salary: £24,570.00 FTE (dependent on experience)
About the Role:
We are looking for a professional and organised individual to join our Canterbury office as a Family Team Legal Secretary & Receptionist. This dual role combines front-of-house responsibilities with essential legal secretarial support for our Family & Childcare Team. The position provides a unique opportunity to work in a dynamic law firm, supporting both client-facing and administrative duties in a fast-paced, professional environment.
Key Responsibilities:
Legal Secretary Duties (Approx. 50%):
* Provide high-quality secretarial support to the Family & Childcare Team.
* Type from digital dictation and other sources accurately and efficiently.
* Manage electronic filing and ensure proper document storage in line with firm procedures.
* Deal with telephone calls from clients, Counsel, experts, and other third parties in a professional manner.
* Maintain appointment diaries for Fee Earners and Senior Team Members.
* Assist with legal aid matters and applications via CCMS.
* Process fee notes, expert invoices, and other financial documentation related to cases.
* Ensure compliance with all office procedures and the firm’s Practice Manual.
* Greet and liaise with clients and visitors as appropriate, providing professional and courteous support.
* Action any other administrative or legal support tasks as required to ensure the smooth running of the team.
Reception Duties (Approx. 50%):
* Welcome clients and visitors to the office with professionalism and warmth.
* Maintain a tidy and organised reception area.
* Direct visitors and enquiries to the appropriate team member.
* Provide occasional support for the wider firm’s phone system during quieter reception periods, handling overflow calls and general enquiries.
* Collaborate with the wider admin team to ensure smooth coverage of reception and shared administrative tasks.
Person Specification:
* Previous experience as a legal secretary or administrative assistant is essential.
* Interest or experience in Family & Childcare Law preferred.
* Strong organisational skills and the ability to manage competing priorities.
* Excellent written and verbal communication skills.
* Professional, approachable, and client-focused manner.
* Fast and accurate typing skills, with excellent attention to detail.
* Ability to work under pressure and meet deadlines.
* Proactive, flexible, and team-oriented approach to work.
Working With Us:
* Hybrid working arrangements.
* Supportive supervision and mentorship.
* Ongoing training and career development opportunities.
* Competitive base salary with pension contribution and optional Benenden Health Care.
* Firm laptop and access to modern IT systems.
* Annual leave of 23 days plus bank holidays, with review and increase with service.
* Bi-annual staff events and additional perks.
We are a multi-office, multi-service Legal 500 and Chambers & Partners firm recognised for excellence in a variety of legal fields.
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