Department: Business Support
Employment Type: Permanent
Location: Manchester, UK
Reporting To: Accounts Receivable Team Leader
Description
Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise.
The Accounts Receivable Administrator role holds responsibility for ensuring all end-to-end processes within the department are actioned accordingly. The Accounts Receivable Administrator will strive to achieve operational excellence through meeting KPIs and providing excellent customer service to both internal and external customers.
What that means day to day
* Preparation, raising and sending of invoices and credit notes; verifying all information calculated correctly, including quantity and rates
* Contacting clients for payment resolution
* Liaising with internal colleagues regarding queries raised, ensuring a suitable resolution is obtained
* Negotiating payment arrangements to reduce aged debt
* Resolving payment discrepancies
* Maintaining customer accounts and records
* Maintaining department mailboxes, providing prompt and professional responses
* Producing reports as required and requested
* Be confident, outgoing and resilient and be able to establish rapport with our clients and build lasting relationships
* Be able to persevere in challenging situations and positively adapt to change
* Comply with data privacy and security policies
* Undertake ad‑hoc duties as required and requested
What you’ll need to be successful
Essential
* Competent with Microsoft Office Applications
* Excellent communication skills, including verbal and written
* Excellent numeracy and literacy skills
* High degree of accuracy and attention to detail
* Commitment to maintaining a high standard and quality of work and ethics
* Able to work independently and as part of a team, openly sharing knowledge and skills
* Analytical and able to identify issues, risks and opportunities for doing things differently
* Strong organisational skills and ability to prioritise
* Flexible to meet varying responsibilities as listed above
Desirable
* Proven working experience in an Accounts Receivable role
* Financial transaction experience in a high volume, fast‑paced environment
* Knowledge of Financial Accounting Systems (preferably AX)
* Knowledge of Microsoft Dynamics 365 System
What you'll get in return
We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and below are some of the perks and benefits we offer:
* Enhanced Parental Leave
* Generous annual leave
* Healthcare Plan
* Annual Giving Day – an extra day to give back to yourself or your community
* Car Allowance (role specific)
* Cycle‑to‑work Scheme
Future Planning
* Pension scheme with employer contributions
* Life Assurance – 3X base salary
* Rewards Program – access to discounts and cashback
* LinkedIn Learning License for upskilling & development
Equal Opportunity
ISOQAR is proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Bring Your Whole Self To Work.
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