Our client, based in Peterborough, is looking for a Front of House Administrator to join their team. Working on the reception desk, the Front of House Administrator will be responsible for welcoming visitors and customers to the centre. This is a temporary, full-time position (however, 4 days a week would be considered).
Customer service is a priority in this role, and the ideal candidate will have excellent customer service skills. The role provides a range of administration support to our client’s team. Working front line in a very busy environment, the administrator will join a team committed to delivering an excellent client service.
Responsibilities will include:
* Welcoming visitors to the centre
* Generating, formatting and sending letters
* Making phone calls and responding to voicemails and emails
* Completing tasks sent to a central admin folder
* Dealing with incoming and outgoing correspondence and relaying accurate information to relevant team members
* Supporting team managers with administration
* Supporting the wider organisational admin team with any outstanding tasks, including cover for holidays
* Regularly inputting client data into content management systems
To be suitable for this role, candidates will need to have the following essential skills and experience:
* At least two years’ experience working in an administration role
* Excellent communication skills
* Excellent organisational and administrative skills
* Ability to work using own initiative with strong problem-solving skills
* Skilled in the use of Excel, Outlook, Word and other Microsoft programs
* Demonstrable skills in understanding of the importance of confidentiality