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Shared ownership manager

Lewes
Southdown
Manager
Posted: 23 March
Offer description

Overview

Description
Home ownership for people with long term disabilities

Application Deadline: 5 April 2026

Department: Housing

Location: East Sussex - Lewes

Compensation:£42,488 / year


Role details

Description: Home ownership for people with long term disabilities
Salary:£42,488 plus £1,000 Essential Car User Allowance (per year)
Location: Bell Lane, Lewes, with the need to travel across the Sussex area
Hours: 37 per week

Make a life changing difference. Lead a pioneering home ownership programme.


About the company

Why Southdown?

At Southdown, our values of being Compassionate, United, Trustworthy, Responsive, and a Force for Good underpin everything we do. You’ll join a supportive organisation where your work has tangible, life changing impact.

We are now launching an exciting and innovative scheme enabling people with long term disabilities to buy a home of their own through the government-backed HOLD Scheme.


Responsibilities

* Establishing and operating a fully compliant HOLD shared ownership programme
* Managing a pipeline of acquisitions and providing clear programme monitoring and projections to senior colleagues
* Maintaining Homes England systems, audit trails and compliance documentation
* Ensuring a smooth, well‑documented handover to housing management and Property Services teams
* Working with families, local authorities and disabled people’s organisations to build a wider understanding of the scheme
* Managing customer enquiries and customer leads, undertaking eligibility checks and affordability assessments
* Assessing and approving open-market properties for suitability, value, title and condition
* Commissioning and reviewing surveys, valuations and conveyancing work
* Overseeing legal progression and ensuring all required documents (e.g., KIDs, affordability evidence) are issued and recorded appropriately
* Building strong relationships with brokers, lenders, solicitors, surveyors and internal teams


Benefits

* Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
* Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
* Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
* Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
* Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
* 25 days paid holiday plus bank holidays.


Skills, Knowledge and Expertise

What you’ll need for the role:

* Values‑led, compassionate, and committed to delivering positive social impact
* Confident managing complex housing or shared ownership cases end‑to‑end
* Skilled at balancing customer needs with regulatory requirements
* Ability to build trust with customers and communicate complex information clearly and sensitively
* Highly organised, with the ability to develop administrative and case management systems to manage enquiries, triage applications and support
* Comfortable making judgement‑based decisions in nuanced situations
* Someone who enjoys working independently in a regulated, accountable environment
* A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
* A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.

You will bring knowledge of:

* Knowledgeable and experience of shared ownership, leasehold structures, conveyancing or property acquisition processes
* Homes England requirements (or the ability to learn them quickly)
* Property title, surveys, valuations and conveyancing risk


Training

Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.


Ready to make a difference?

If you are motivated by meaningful work and excited by the opportunity to build and lead a brand‑new programme, we’d love to hear from you. Apply now and help more people with long‑term disabilities secure a home that truly meets their needs.


How to apply

Please click on the ‘Apply Now’ button and fill out our simple one-page application form.

The application closing date is 5 April 2026.

Please note, should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.


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