Retail Lead - Braintree
Nike Braintree is looking for a Retail Lead to join our team and provide world-class service to the consumer.
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate employees while maintaining a positive work environment. You will support daily business operations to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems with store leadership and be a brand ambassador for NIKE’s initiatives. Additionally, you will ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally:
1. Commercial: Support efficient product receiving, inventory accuracy, visual presentation standards, and timely initiative launches.
2. Athlete Experience: Ensure the team delivers the highest quality athlete experience.
3. Consumer Experience: Lead by example to deliver excellent sales floor service and bring the consumer journey to life.
What you get:
* Competitive compensation and benefits packages
* Opportunity for monthly performance-based bonuses
* A supportive team that values Diversity, Equity & Inclusion
* A career at the forefront of the sports and fashion industry
* Generous employee discounts online and in-store, plus a new NIKE outfit for you and your teammates
Qualifications:
* Customer service and/or retail experience preferred
* Ability to manage a small team of peers
* Effective communicator, brand ambassador, and collaborative teammate
* Ability to apply product sales techniques
* Flexible with scheduling and available to work retail hours (including days, evenings, weekends, and holidays), based on department and store needs
Apply now online.
We are waiting for you!
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