Overview
- Suffolk County Council
- Location: Ipswich or Bury St Edmunds, Suffolk – Hybrid
- Salary: £25,185 per annum (pro rata if part time)
- Hours: 18.5 hours per week
- Contract: Permanent
Posts: 1 x 18.5 hours based in Ipswich; 1 x 18.5 hours based in Bury St Edmunds. Please state in your application which post you are applying for.
About the role
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people, learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Officer in the Residential Children\'s Home Service you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Responsibilities
* Provide support to the Home’s Manager and the Business Support Assistant Manager to maintain management information for the Head of Service.
* Be a go-to person for help and support in administration and finance processes in a busy and fast changing environment.
* Provide administrative support to the Children’s Home operational team.
* Have a good working knowledge of Excel spreadsheets and financial processes.
* Manage your own time and workload to meet challenging deadlines.
* Have good communication and IT skills, with an ability to contribute to a team approach.
* Be able to work confidently under your own initiative and independently to resolve a range of issues.
* Have a keen eye for detail and show accuracy.
* Be able to contribute to improving systems both in the Home and across the service.
Requirements and application information
You can view a full list of requirements in the JPP (Job and Person Profile). If you believe you can succeed in this role, apply. Even if you don\'t meet all requirements, still apply; we would appreciate the opportunity to consider your application.
The team
The Children\'s Home is mixed-gendered, aged 8–17 years old. We provide support for the children in our care to achieve the best possible outcomes in education, health, and social and fun activities, and to build positive and appropriate relationships.
Our commitments
Empowering Everyone: We value potential and diverse ideas, and we welcome applications from all individuals, especially those from groups underrepresented in our organisation, as shown in our Workforce Equality Report.
Contact for more information
Please contact Lesley McCarthy by calling 01284 741348 or Jo Smith by calling 01473 264494 for a casual conversation.
How to apply
1. Read the JPP (Word).
2. Click ‘Apply Now’ to start your online application.
3. Upload a supporting statement indicating how you meet each criterion in the ‘Person Profile’ section of the JPP. Please indicate which location you are applying for in your application.
4. Use the Supporting Statement template (Word).
5. Use Arial font size 11 and keep your statement to a maximum of two sides of A4.
6. Applications suspected of being generated by AI may be rejected; present your own work and ideas.
Please note: Without a supporting statement, your application will not be progressed. If you require reasonable adjustments to the application process, contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If invited to the next stage, you will have another opportunity to request adjustments for subsequent stages.
Closing date: 11.30pm, 24 September 2025
Safeguarding and benefits
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer diverse careers, flexible working options, and a range of benefits, including:
* Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
* Membership of the Local Government Pension Scheme (LGPS)
* Travel, lifestyle, health and wellbeing benefits
* Performance-related pay progression and annual cost-of-living pay increase
* Training and career development opportunities
* Diverse staff networks and flexible working options
For more information about benefits, values and equality commitments, please visit the Suffolk County Council careers website (careers.Suffolk.gov.uk).
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