We are looking to recruit a clerical and administrative support to join the Plastic Surgery Department at Derriford Hospital .
To provide data collection for the purpose of audit and reporting the effectiveness of the services
To extract and collate data required for the mandatory collection of burns to external organisations.
Specifically data collection to comply with IBID mandatory collection.
Validation of audit data to ensure accuracy and completeness.
Collate and present data for the burns MDT.
To provide administrative support if required throughout the Plastic Surgery Department.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide clerical and administrative support in the appointed area within the Service Line ensuring strict compliance with Trust policies and procedures
To act as a key member of the clinical team collecting data for burns.
To advise and support the clinicians in the development of safe and effective burns and plastic reconstructive surgery care pathways by way of data collection and audit.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job responsibilities
To extract and collate audit data for burns and Plastic Surgery cancer services including data mandated by external organisations.
Enter data onto existing databases such as Microsoft and excel
Collect data from clinical areas by communication with health care professionals
Run reports from existing databases. These reports may be routine in nature or exceptional reports when requested by the manage.
Validate all data on request by manager or external bodies.
To extract and collate data from patient notes, tracing the notes correctly,
Assist with the reconfiguration and maintenance of local database as required
Prepare data for clinical audit meeting, weekly MDT and clinical governance.
Ensure effective communication with all members of the Plastic Surgery team and sarcoma team
Prioritise own workload and work without supervision.
Sort and deal with all correspondence, keeping a satisfactory record and filing system
Ensure effective communication with all members of the multi-disciplinary team.
Requirement to work at a VDU screen for at least 75% of the working day.
Sitting in a restricted position for long periods of time in overcrowded conditions.
Handle heavy sacks of case notes.
Required to cover for other colleagues during annual leave/sickness or peak workloads.
Access to Bluespier, maintain patient records
Work closely with the Trauma coordinator to ensure clear plans are agreed and actioned as required
Reception duties, arriving and departing patients, updating patient records making follow up appointments/ scheduling theatre dates, adding waiting lists.
Ensure a clear understanding is obtained surrounding data quality, data protection, case note handling and PiMS
For further details please see attached JD&PS.
Person Specification
Knowledge & Experience
* Demonstrable experience in dealing with databases
* Networking, being able to work within the Trust confidently
* Previous demonstrable clerical experience working with in the speciality of Plastic surgery
Qualifications
* NVQ level 3 in either business administration or related subject or equivalent demonstrable experience
* Ability to communicate at all levels.
* Tactfully communicate written and verbal information with patients, staff and carers with regards to appointments, admissions etc.
* Able to work on your own and as part of a team
* Proactive and take initiative
Other Factors
* Positive and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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