Salary: £35,000 – £38,000 + £4,000 Annual Commission Scheme + Company Car
Hours: 40 hours per week (08:30 – 17:30 core hours)
Location: Multi-site operational environment (onsite)
Contract: Permanent
Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven Recruitment to oversee a high-profile, multi-site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high-performing teams, and delivering exceptional service within a fast-paced, high-volume environment. This role offers genuine scope to make an impact not just managing day-to-day operations, but shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders. If you are a confident operational leader with strong commercial awareness and a passion for delivering results, this could be the next step in your career.
As the Recruitment Manager, you will take full accountability for the operational performance, workforce delivery, and service excellence across multiple sites within a busy contract environment. You will act as the senior on-site leader, responsible for ensuring operational stability, workforce availability, and compliance standards while driving productivity and performance across your cluster. You will lead from the front setting expectations, motivating your team, and ensuring a culture of accountability, engagement, and continuous improvement. This is a role that combines people leadership, operational oversight, stakeholder management, and commercial responsibility. You will also play a key role in identifying opportunities to improve service delivery, streamline processes, and support the long-term growth and success of the contract.
Key Responsibilities
Leadership & Team Management
* Provide strong, visible leadership across multiple operational sites
* Manage, coach, and develop a team to achieve high levels of performance and engagement
* Set clear objectives, monitor progress, and support professional development
* Foster a positive, inclusive, and high-performing team culture
* Lead by example, promoting accountability, resilience, and collaboration
Operational & Service Delivery Management
* Take ownership of day-to-day operational performance across your cluster
* Ensure workforce levels meet forecasted demand and service requirements
* Manage resource planning, scheduling, and contingency planning
* Drive service delivery standards to consistently meet and exceed KPIs and SLAs
* Act as the escalation point for operational challenges and service issues
* Ensure continuity of service during peak periods and operational pressures
Compliance, Governance & Risk Management
* Ensure full compliance with all legal, regulatory, and contractual requirements
* Oversee pre-employment screening, workforce documentation, and audit readiness
* Monitor compliance with working time regulations and operational policies
* Identify risks proactively and implement mitigation strategies
* Maintain accurate reporting and documentation across operational systems
Performance & Continuous Improvement
* Analyse operational data and management information to identify trends and opportunities
* Drive efficiency improvements and process enhancements
* Support business growth through proactive planning and service optimisation
* Contribute to strategic planning and operational development
* Deliver against financial targets, productivity measures, and performance indicators
What Makes This Role Attractive
This is not simply a supervisory role it is a hands-on leadership position with genuine responsibility and influence. You will be trusted to manage a complex, high-volume operation while developing your team and driving measurable performance improvements. The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions.
This position would particularly suit someone who enjoys:
* Leading teams in fast-paced operational environments
* Managing multiple sites or functions
* Taking ownership of performance and service delivery
* Driving change and continuous improvement
* Working closely with senior stakeholders
* Making decisions and solving problems in real time
About You
You will likely have experience in one or more of the following environments:
* Recruitment or workforce management
* Logistics or distribution
* Operations or service delivery
* Manufacturing or industrial settings
* High-volume staffing environments
* Multi-site operational management
Essential Skills & Experience
* Proven experience managing teams within a fast-paced operational environment
* Experience overseeing multi-site or high-volume operations
* Strong leadership and people management capability
* Excellent stakeholder and relationship management skills
* Strong organisational and planning skills
* Commercial awareness and performance focus
* Ability to manage competing priorities and operational pressures
* Sound understanding of compliance, governance, and operational standards
* Confident decision-maker with strong problem-solving ability
* Resilient, adaptable, and results-driven approach
Why Join This Organisation
* Opportunity to lead a significant multi-site operation
* Visible leadership role with real responsibility and autonomy
* Clear opportunity to develop and progress your management career
* Supportive leadership structure and established operational framework
* Competitive salary and commission structure
* Company car provided
* Stable, long-term contract environment
* Exposure to a large-scale operational setting
If this sounds like a role for you then apply here for a confidential chat.