Job Description
Applications Operations Analyst – London
Permanent | Hybrid Working | Competitive Salary
An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment.
Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience.
Key Responsibilities:
1. Perform system maintenance, patching, and upgrades in line with change management procedures
2. Monitor application health and performance, proactively resolving issues
3. Manage user access controls and support security audits
4. Respond to incidents and service requests within SLA targets
5. Support application deployments, integrations, and configuration changes
6. Maintain documentation, runbooks, and support...