Job Title: Primary Servicing Specialist
Location: Watford
Salary: Salary confirmed on application
Hours: Monday to Friday 9am to 5:30 pm
Benefits:Private Medical Healthcare
Dental Scheme
Additional half-day annual leave on your Birthday
Annual leave purchase scheme
Pension Scheme
Perk box
Free eye tests
Christmas and Summer Social Events
Top Performers Dinner each quarter
Fresh fruit in the office
25 days holiday plus public and bank holidaysAbout the Primary Servicing Specialist:
Are you currently working in Primary Servicing and would like to join a business where there is scope to develop and progress, this is the opportunity for you. Joining a specialist team, we have a new vacancy in the primary servicing team, servicing residential mortgage customers.
Responsibilities of Primary Servicing Specialist:
Manage calls, posts and emails within SLAs
Check new account uploads
Submit Bacs files and action any unpaid direct debits or payments
Deal with cash allocation, ensuring funds are applied to the appropriate account
Deal with servicing team banking, including card/cash allocation, redemption, part settlement etc
Scan title updates to files
Action and apply redemptions and capital reduction funds to loans to redemption/completion
Action all deeds of postponement and easement requests to completion
Dealing with E-DS1 uploads, payment holiday overpayments exit and refunds - credit arrears report
Deal with solicitors missing title registration
Deal with CRA returns (CAIS)
Check and action accounts in credit at month-end
Action the monthly consolidation refunds from the finance team
Dealing with any exceptions between Phoebus and Fusion
Action on any Bank of England base rate changes or complaints
Take calls from third parties to assist with the administration of their loans or queriesExperience required for Primary Servicing Specialist:
Experience in servicing residential mortgages is essential from primary servicing or specialist servicing environment
Well organised
Able to work under pressure
Good telephone skills and attention to detailTrusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:
ExpertConsultants: We are your allies, dedicated to understanding your goals and guiding you toward
IndustryExpertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.
1-2-1 Experience Discussion: Your experiences Engage in personalised discussions about your journey and how it aligns with the job role.
InterviewPreparation: Step into interviews with We provide thorough preparation to ensure you shine in every interaction.
NegotiationofJob Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your
Market Insights: Stay informed with the financial market insights that empower you to make informed career
RecruitmentProcess Updates: No more We keep you in the loop with regular updates on your recruitment process.
MatchingtoOtherRoles: Your journey doesn't end with one We explore matches to other roles based on your experience and interests.
Referral Programs: Spread the word and beFor more information regarding the role of Primary Servicing Specialist please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC