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Human Resources Director at Long's Jewelers
Luxury Sales Professional - All Long's Locations, including Burlington, Peabody and Nashua, NH
Do you have… a passion for fine jewelry and luxury timepieces?… a passion for making people happy? … an ambition to advance a career in retail?
Due to growth, Long’s is seeking Luxury Sales Professionals for our Burlington, Peabody, and Nashua, NH locations. This position is ideal for someone who excels at providing unparalleled customer experiences, celebrating life’s most special moments with our clients. This role is fully immersed in being the best possible Long’s ambassador and will eagerly share their knowledge and passion for fine jewelry and luxury timepieces with both perspective and beloved clients. Success in this role will see a consistent growth in individual contribution to the business, as well as increased cross-sectional knowledge of jewelry and timepieces.
Essential Job Functions / Core Responsibilities:
* Cultivate on-going relationships with customers with a focus on return visits and future purchasing opportunities.
* Demonstrate successful outreach to potential and existing customers through proactive Relationshipping and consistent use of CRM system.
* Achieve sales and growth objectives by focusing on the best-possible customer experience through storytelling, personalized service, and authentic interactions with every customer.
* Embrace continuous learning across all product lines and categories, including stones, metals, settings, brands, timepieces, etc…
* Assist with daily opening and closing tasks, including inventory counts and set up/break down of on-floor product.
* Consistently exhibit a professional manner and composure with all customers, peers, and management.
* Uphold and practice recommended operational guidelines and proactively communicate with leadership to best support the company and/or the customer.
Required Skills and Experience:
* Prior experience in luxury retail product sales. Prior fine jewelry and/or luxury timepieces preferred.
* Must have a passion for fine jewelry and luxury timepieces.
* Proven ability to grow YOY sales and customer base over time, with a strong desire to build ongoing customer relationships.
* Ability to grasp product details and be able to communicate what makes a product or vendor unique and of value.
* Ability to work in a team setting and to embrace Long’s values.
* Must be able to stand and walk for extended periods of time during sales floor shifts.
* Strong communication skills with the ability to always represent Long’s in the utmost professional manner.
This is a Full-Time position and will require occasionally working on weekends and some early evenings. This position comes with a comprehensive benefits package.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Customer Service
* Industries
Retail Luxury Goods and Jewelry, Hospitality, and Wholesale
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Inferred from the description for this job
401(k)
Vision insurance
Medical insurance
Disability insurance
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