Job Title: Customer Service Representative
Location: Droitwich, UK
Salary: £12.21 per hour basic + Commission
Job Type: Part time 24 hours per week – Monday – Friday 3:00pm – 7:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!
About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.
NO COLD CALLING.
Key Responsibilities:
Making outbound sales calls to potential and existing customers
Turning enquiries into appointments and schedule to the Sales Team
Promoting and selling products/services in a professional manner
Building and maintaining customer relationships
Meeting and exceeding sales targets
Maintaining accurate customer records
Following up on quotation requests
Logging and maintain the CRM databaseWhat We’re Looking For:
Excellent communication and persuasive skills
A confident, friendly, and professional telephone manner
Previous experience in telesales or customer service (preferred but not essential)
Ability to work towards targets and deadlines
Strong negotiation skills and a results-driven mindsetWhat We Offer:
Full training and ongoing support
A fun and dynamic work environment
Career progression opportunities
Flexible working options
Commission/bonuses/incentives