JOB DESCRIPTION
Software Support EngineerNewark, Full Time, Permanent£Attractive
Looking for an international, fresh, and fast-growing environment to enhance your career?....
Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis.
The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features.
This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery.
THE ROLE
As Software Support Engineer your duties will include:
1. Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders.
2. Following standard procedures...