* Community Engagement:
Proactively engaging with residents to build a strong community, connect them with others, and ensure they feel welcomed and included.
* Personalized Service:
Providing thoughtful, caring, and sincere service from arrival to departure, identifying and fulfilling resident needs and preferences.
* Resident Support:
Acting as a key point of contact for residents, handling inquiries, assisting with practical needs, and connecting them with specialized support when necessary.
* Event Planning and Coordination:
Planning and hosting social events and activities to bring residents together and foster community spirit.
* Communication:
Serving as a liaison between residents and the Way of Life team, providing updates, and ensuring building-wide communication.
* Problem-Solving:
Addressing general inquiries, queries, and complaints from residents in a professional and efficient manner.
Required Skills and Qualities:
1. Enthusiasm and initiative with a positive, collaborative attitude.
2. Excelle...