Job Overview
Closed on Sundays & Mondays
Weekdays we are open 5pm until 9:30pm
Fridays and Saturday 12pm until 9.30pm
We are seeking a dedicated and experienced Restaurant supervisor to oversee the daily operations of our establishment with experience in fast premium casual dining restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. You will be responsible for managing staff, ensuring food safety standards, and maintaining a high-quality dining experience for our guests. Your expertise in food preparation and team management will be crucial in fostering a positive work environment and achieving operational excellence.
Responsibilities
* Supervise daily restaurant operations, ensuring compliance with health and safety regulations.
* Lead, train, and motivate kitchen and front-of-house staff to deliver outstanding service.
* Oversee food preparation processes, ensuring quality and adherence to culinary standards.
* Manage inventory levels, ordering supplies as necessary to maintain efficient operations.
* Implement and maintain food safety protocols to ensure the highest standards of hygiene.
* Handle customer inquiries and complaints professionally, striving for resolution and satisfaction.
* Collaborate with the culinary team to develop new menu items that enhance the dining experience.
* Monitor financial performance, including budgeting and cost control measures.
Experience
* Proven experience in a restaurant management role or similar supervisory position within the hospitality industry.
* Strong leadership skills with the ability to inspire and manage a diverse team effectively.
* Knowledge of food preparation techniques and culinary practices is essential.
* Familiarity with food safety regulations and best practices in a kitchen environment.
* Experience in bartending or managing bar operations is advantageous but not mandatory.
* Excellent communication skills with a focus on customer service excellence.
Join our team as we strive to create memorable dining experiences while maintaining an enjoyable work atmosphere for our staff
Job Type: Full-time
Pay: £12.25-£12.75 per hour
Benefits:
* Discounted or free food
Experience:
* Restaurant management: 1 year (required)
* Bar management: 1 year (preferred)
* Hospitality: 1 year (required)
* Customer service: 1 year (required)
* Management: 1 year (preferred)
Work Location: In person