Social network you want to login/join with:
Head of Hospitality - Grappenhall Manor Care Centre Location: Warrington, Cheshire
Position: Full-time, Permanent
Salary: £12.44 per hour for a 40-hour contract, with shift times from 0800-1900 and alternate weekends.
Introduction:
Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility providing residential, nursing, and dementia care. We prioritize safety, comfort, and wellbeing, investing in the latest technology and offering a comprehensive program of activities. All staff are selected for their warmth and passion, with ongoing training provided. We pride ourselves on employing a permanent team to ensure continuity of care, paying above the national living wage.
Role Overview:
We are seeking a kind, caring, and motivated Head of Hospitality to lead our hospitality team. You will organize and supervise Hospitality Assistants and Care Assistants to ensure a smooth and efficient dining experience for residents, including meal service, cleanliness, and setup. The role involves managing rotas, training, and supervision of staff.
Key Responsibilities:
Ensure high standards of hospitality service.
Support and assist visitors.
Communicate any individual resident requirements to the Chef.
Follow cleaning schedules and HACCP procedures.
Adhere to training protocols.
Maintain records such as cleaning schedules, work sheets, and fridge temperatures, ensuring HACCP paperwork is complete.
Manage, allocate duties, and supervise the hospitality team.
Coach staff and support their ongoing development.
Promote safeguarding and the welfare of adults in contact with the post holder.
Skills and Experience:
Experience as a Dining or Restaurant Supervisor is essential.
Experience in a care setting is desirable.
Effective communication skills are essential.
Participation in home-organized activities is required.
Benefits:
Opportunities for career progression into senior and management roles.
Bank holiday and overtime enhancements.
5.6 weeks annual leave.
Paid DBS check.
Uniform provided.
Paid training and ongoing development.
Refer a friend scheme for specific roles.
Excellent induction program.
Support for nationally recognized qualifications.
Competitive pay rate.
Cycle to work scheme.
Wellbeing programs and recognition awards.
Travel plan with free meal option.
Christmas bonuses.
Pension scheme.
HASTEE pay advance access.
#J-18808-Ljbffr