Overview
Department: Legal
Employment Type: Permanent - Full Time
Location: Birmingham
The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims.
The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload.
Key Accountabilities
* Maintain a caseload of approximately 250 files
* Completion of Tracker Strategy document
* Sending out Initial Letters and completing initial file opening procedures upon receipt of new files
* Companies Searches and ELTO Searches
* Director searches and letters
* Instructions to investigators
* Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates
* General admin including diarising dates for Protocol expiry
* Escalation of files to Team Leader for review when key milestones triggered
* Updating database on Tracker
* Policy queries to client for insured
* Requesting documents from Insurer
* Request and review OH & Personnel records from insured
* Review medical, engineering evidence and witness evidence
* File Closure
* Notifying brokers and co-defendants of closure
* General admin - diary dates
* Undertake ad hoc duties to support the team as required
* To ensure compliance with the SRA Standards & Regulations
* Adhere to the Keoghs Value
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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