Job Description
SOC Shift Lead
Location: Stevenage (5 days on-site)
Salary: Up to £70,000 (depending on experience) + 20% bonus + benefits
Clearance: DV clearance eligibility required
NOTE: Due to the nature of the work, candidates must be a British citizen (or dual UK national) and eligible for DV clearance
We’re looking for an experienced SOC Shift Lead to take on a pivotal role in a 24/7 cyber defence environment. This is a fantastic opportunity to step into a senior operational role where you’ll lead by example, mentor analysts, and ensure high-quality threat detection and response across shifts.
What you’ll be doing
* Providing live operational oversight across rotating Tier 1 and Tier 2 analyst teams
* Driving quality assurance on triage, escalations, and shift handovers
* Acting as a mentor and coach for less experienced analysts, supporting capability development
* Serving as the first point of contact for escalations and communications within your shift
* Logging procedural issues and feeding into continuous improvement of playbooks and SOPs
* Supporting incident response and contributing to broader SOC initiatives
What we’re looking f...