Data Processing Administrator
Location: Astolat with opportunity for hybrid working Within ACS core office hours (8am 6pm)
Salary: Band P: £25,634-£26,538 (Pro-rata)
Hours of Work: 32 hours per week (0.8 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).
Role Overview
The Data Processing Administrator will play a key role in ensuring the charity s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.
Person Specification Experience, Knowledge & Skills
Essential
Essential Experience
* Proven experience in data entry and data management within a professional setting.
* Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.
Essential Knowledge
* Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
* Knowledge of data quality assurance processes and techniques.
* Awareness of the role of data in supporting charitable services and impact measurement.
Essential Skills
* Excellent attention to detail and a high level of accuracy in data handling.
* Strong analytical and problem-solving abilities.
* Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
* Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
* Ability to work independently and collaboratively within a team.
* Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
* Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
* Ability to touch-type and enter data with good speed and accuracy.
Desirable
* Experience working with data visualisation tools such as Tableau or Power BI.
Key Responsibilities
* Perform data entry and maintenance, including updating existing records and entering new information into databases.
* Perform routine data quality checks and resolve discrepancies
* Assist in the development and implementation of data management policies and procedures.
* Collaborate with other departments to understand their data needs and provide solutions.
* Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes.
* Troubleshoot and resolve data-related issues.
* Maintain confidentiality and security of sensitive data.
* Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager.
* Stay up to date with industry trends and best practices in data management.
* Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence.
* Work across the organisation on projects and support organisation-wide events and activities.
To Apply
If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.